Privacy Policy

Last updated: December 2024

Introduction

WindSpace ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account
• Enroll in courses
• Contact us for support
• Subscribe to our newsletter
• Participate in surveys or promotions

Types of Information

• Personal Information: Name, email address, phone number, billing address
• Account Information: Username, password, profile information
• Payment Information: Credit card details, billing information
• Usage Information: Course progress, completion rates, time spent on platform
• Technical Information: IP address, browser type, device information

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Improve our services and develop new features
• Send you marketing communications (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist us in operating our platform
• To comply with legal requirements
• To protect our rights and safety
• In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Object to processing of your information
• Data portability
• Withdraw consent

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@windspace.com